Hi I'm a Vibe coder creating modern web sites and automations.
A vibe coder based in the Istanbul. I design user experience focused automations and web apps that make teams faster and customers happier.
About Me
I'm Mert Taştan, a developer passionate about blending UX with automation. I turn complex, repetitive workflows into simple, scalable solutions that save time, empower teams, and create seamless user experiences. I'm open to Job opportunities where I can contribute, learn and grow. If you have a good opportunity that matches my skills and experience then don't hesitate to contact me.
My Experience
Professional experience that I have accumulated over several years.
User Relations Specialist
I consistently identified and resolved recurring user issues by conducting detailed root cause analyses and collaborating with operational and technical teams to implement sustainable solutions. I delivered structured user feedback, leading to the proposal of targeted service improvements that significantly enhanced user experience upon adoption.
User Relations Junior Specialist
I managed complex digital complaints using standardized resolution processes, ensuring timely and effective outcomes across key user touchpoints. I proposed and collaborated on service improvements aimed at eliminating recurring user pain points, contributing to smoother support operations.
Customer Service Representative
I delivered user support across multiple digital channels and maintained comprehensive resolution logs to ensure case continuity and service consistency. I resolved a wide range of user issues, including order discrepancies and application related technical problems, through empathetic and communication focused solutions.
Customer Relations Manager
I supervised daily operations of the resident support team, ensuring smooth service delivery across multiple residential and commercial units. I monitored contract workflows and document processing, ensuring full compliance with internal protocols and regulatory requirements.
My Projects
Projects I worked on. Each of them containing its own case study.
Rezervs - Booking & Business Management
Rezervs helps appointment-based businesses manage bookings, staff, services, and customer records in one place. Customers can book online around the clock, while automated reminders and business reports help teams stay organized.
MaCouple - Relationship App
MaCouple is a private digital space for couples to grow closer. Partners can pair up, answer daily questions, play conversation games, save shared memories, and discover more about their relationship together.
PicDecide - Private Photo Cleaner
PicDecide is a privacy-first iPhone app for cleaning up your photo library. Review photos one at a time, swipe to keep or set aside, and confirm deletion through Apple Photos. Everything stays on your device, with no accounts, ads, tracking, or uploads.
Get In Touch
Please contact me directly at merttastan.dev@gmail.com or through this form.