Hi I'm a Vibe coder creating modern web sites and automations.
A vibe coder based in the Istanbul. I design user experience focused automations and web apps that make teams faster and customers happier.
About Me
I'm Mert Taştan, a developer passionate about blending UX with automation. I turn complex, repetitive workflows into simple, scalable solutions that save time, empower teams, and create seamless user experiences. I'm open to Job opportunities where I can contribute, learn and grow. If you have a good opportunity that matches my skills and experience then don't hesitate to contact me.
My Experience
Professional experience that I have accumulated over several years.
User Relations Specialist
I consistently identified and resolved recurring user issues by conducting detailed root cause analyses and collaborating with operational and technical teams to implement sustainable solutions. I delivered structured user feedback, leading to the proposal of targeted service improvements that significantly enhanced user experience upon adoption.
User Relations Junior Specialist
I managed complex digital complaints using standardized resolution processes, ensuring timely and effective outcomes across key user touchpoints. I proposed and collaborated on service improvements aimed at eliminating recurring user pain points, contributing to smoother support operations.
Customer Service Representative
I delivered user support across multiple digital channels and maintained comprehensive resolution logs to ensure case continuity and service consistency. I resolved a wide range of user issues, including order discrepancies and application related technical problems, through empathetic and communication focused solutions.
Customer Relations Manager
I supervised daily operations of the resident support team, ensuring smooth service delivery across multiple residential and commercial units. I monitored contract workflows and document processing, ensuring full compliance with internal protocols and regulatory requirements.
My Projects
Projects I worked on. Each of them containing its own case study.
Rezervs - Intelligent Booking Management Platform
A modern booking system powered by automation for service professionals and businesses. Features AI Reservation Assistant, real time availability, calendar sync, automated reminders, and analytics dashboard.
MaCouple - Relationship App
MaCouple is a private digital space for couples to grow closer. Partners can pair up, answer daily questions, play conversation games, save shared memories, and discover more about their relationship together.
Coming Soon
A new exciting project is on the way. Stay tuned for updates!
Get In Touch
Please contact me directly at merttastan.dev@gmail.com or through this form.